Andaaz Shipping Policy
At Andaaz, we work hard to ensure your order reaches you quickly, safely, and hassle-free.
Delivery Timelines
- Within Pakistan: Orders are delivered within 3–5 working days for major cities and 5–7 working days for other areas.
- International Shipping: Currently, we ship only within Pakistan.
Shipping Charges
- Free Delivery: Enjoy free shipping on all orders
Order Processing
- All orders are processed and dispatched within 24 (excluding public holidays).
- Once your order is shipped, you will receive a confirmation SMS/Email with tracking details.
Cash on Delivery (COD)
- COD is available across Pakistan for your convenience.
- Please ensure accurate address and contact details to avoid delays.
Order Tracking
- After dispatch, you can track your order using the tracking link sent via SMS/Email.
Delivery Issues
- If your parcel is delayed beyond the mentioned timeline, please contact our customer support team at customersupport@andaaz.com or call us at +923115351811.
- In case of damaged or missing items, kindly report within 24 hours of receiving the order.
Important Notes
- Orders may be delayed during sales, Eid, or holiday seasons due to high demand.
- Once an order is placed, it cannot be modified. However, you may cancel within 12 hours by contacting our support team.
At Andaaz, your satisfaction is our priority. We aim to give you a seamless and reliable shopping experience, every time.