Andaaz Terms of Service

Welcome to Andaaz! By accessing or shopping on our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

General

• Andaaz is an online fashion accessories brand operating in Pakistan.
• By using our website, you agree to comply with these Terms of Service, our Privacy Policy, and all applicable laws.
• We reserve the right to update or change these terms at any time without prior notice.

Orders & Payments

• All orders are subject to acceptance and availability.
• Prices are listed in PKR (Pakistani Rupees) and include applicable taxes.
• Payments can be made via Cash on Delivery, Bank Transfer, Debit/Credit Cards, or other approved methods.
• In case of pricing errors, Andaaz reserves the right to cancel or adjust orders after informing the customer.

Shipping & Delivery

• Standard delivery timelines are 3–5 working days.
• Shipping charges apply as per our Shipping Policy.
• Delays may occur during sales, public holidays, or unforeseen circumstances.

Returns, Refunds & Exchanges

• Returns and exchanges are accepted within 7 days of delivery, subject to our Refund Policy.
• Items must be unused, unworn, and in original packaging.
• Certain items (such as earrings or hygiene-sensitive products) are non-returnable.

Use of Website

• You agree not to misuse the website, attempt hacking, or engage in fraudulent activity.
• Andaaz may suspend or block access if suspicious or illegal activity is detected.

Intellectual Property

• All content on this website—including logos, images, product designs, and text—is the property of Andaaz.
• Copying, reproducing, or distributing our content without permission is prohibited.

Limitation of Liability

• Andaaz strives to provide accurate information, but we do not guarantee error-free content.
• We are not responsible for delays, technical issues, or damages caused by misuse of products.

Governing Law

• These Terms of Service are governed by the laws of Pakistan.
• Any disputes will be resolved under the jurisdiction of Pakistani courts.

Contact Us

For questions regarding these Terms of Service, please reach out to us:
📧 customersupport@andaaz.com
📞 +923115351811

By continuing to use our website, you agree to these terms and conditions.